Who We Are
JAYAPRO SYSTEMS (SA0333281-V) is a corporate event agency based in Kuala Lumpur, Malaysia. Our website address is https://jayapro.my.
Information We Collect
We collect personal information when you:
- Contact us through our website contact form or WhatsApp
- Make a purchase through our online shop
- Email or call us directly
Information collected may include your name, company name, email address, phone number, and event requirements.
How We Use Your Information
We use your information solely to:
- Respond to your enquiries
- Process and fulfil your orders
- Communicate updates related to your event or purchase
- Improve our services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies
Our website uses basic cookies to ensure proper functionality. No personal data is stored in these cookies. You may disable cookies in your browser settings.
Third Party Services
Our website uses the following third party services which may collect data independently:
- WooCommerce (order processing)
- HitPay (payment processing)
- Google Analytics (website traffic)
- Jetpack (security and performance)
Each service operates under its own privacy policy.
Data Retention
Customer order and contact information is retained for a minimum of 7 years in accordance with Malaysian tax and business record requirements.
Your Rights
You have the right to request access to, correction of, or deletion of any personal data we hold about you. To make a request, contact us at projects@jayapro.my.
Governing Law
This Privacy Policy is governed by the Personal Data Protection Act 2010 (PDPA) of Malaysia.