Refund
All sales are final, and the Company does not offer any money-back guarantees. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. No Warranties THE COMPANY MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS WEBSITE.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jayaprosystems@gmail.com
Shipping returns
To return your product, you should mail your product to: MUTIARA ORIENTAL, P-G-02, Jalan BM 1/8, Taman Bukit Mayang Emas, 47301 Petaling Jaya, Malaysia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at jayaprosystems@gmail.com for questions related to returns.