Terms & Conditions.
1. “Customer” refer to the party identified in this agreement that will be supplied goods.
2. “JAYAPRO SYSTEMS” refers to JAYAPRO SYSTEMS.
3. “Goods” refers to goods including hardware and software items to be provided by JAYAPRO SYSTEMS to customer.
4. The Customer acknowledges that by purchasing online, having register and submitting an order and making payment, a contract of sale is created, agreeing to be bound by the price and quantity listed on the document overleaf.
5. Only when all the outstanding payments have been received by JAYAPRO SYSTEMS, then shall any goods be passed to the Customer.
6. JAYAPRO SYSTEMS reserves the right to cease supply of Goods to the Customer at anytime.
7. Goods supplied are subject to modification by the manufacturer, resulting in some variation from the standard specifications. JAYAPRO SYSTEMS will not be held responsible for any such modification.
8. JAYAPRO SYSTEMS reserves the right to approve of reject any request to cancel or to reschedule a delivery. The Customer will bear all the cost and damages arising from JAYAPRO SYSTEMS approving the request.
9. Any cancellation of Sales Order after 30 days will incur an administrative charge of 10% of the total value of the goods.
10. All goods are to be collected within the 30 days of the agreed collection date. Any goods collected after this grace period will incur an administrative charge of 2% of the total value of the goods per month.
11. Goods sold and supplied are not refundable. In the event that the Goods is found to be faulty due to manufacture’s defect, a 1 – to – 1 exchange is applicable within 1 days of the purchase date. No exchange will be made agter this grace period but will be directed to Service Center, warranty terms will still apply.
12. JAYAPRO SYSTEMS only warrants goods purchased from JAYAPRO SYSTEMS itself. The company warrants all parts defective in material or workmanship.
13. JAYAPRO SYSTEMS will, at our sole option, repair or replace any defective parts free of charge.
14. JAYAPRO SYSTEMS will not pay shipping or transportation charges from you to us.
15. All warranty period is deemed to have commenced from the date of receipt/delivery of the goods.
16. JAYAPRO SYSTEMS will not consider any claim for compensation, indemnity or refund until liability, if any, has been established or agreed with the manufacturer and where applicable the insurance company.
17. The warranty is valid on Bose® products in countries that have a Bose® subsidiary except for India. In countries with Bose® distributors, the prevailing local condition local condition and import duties will apply. The warranty for all other products is local and valid in Malaysia only.
18. In any circumstances, JAYAPRO SYSTEMS reserves the right to claim against the customer for all loss or damages incurred in the breach of these conditions.